Research shows that more than 50% of the companies do not know how much is being spent on telecom and IT services. How can you manage costs that you cannot identify?

An enterprise processes thousands of communication invoices a year of voice & data which is a very tedious task. Also managing & controlling communication spend has become a very intricate activity. According to industry analysts, 7 to 12% of telecom charges are in error and more surprisingly over half of those errors are related to purchasing and inventory problems, not rates and taxes.

Telecom expense management (TEM) is a practice that provides many benefits to the enterprise. From cost savings to operational and efficiency gains, a TEM program provides many tangible and intangible positive outcomes for the organization once established.

Figure 1: Items Lost if TEM Program Did Not Exist [source: AOTMP]

TEM offers real hard and soft rupee savings to the enterprise. The five key telecom
expense management activities are:

• Expense Validation and Contract Compliance (Audit) Savings
• Optimization Savings
• Expense Allocation Chargebacks
• Contract Negotiation
• Late Payment Penalty Reduction

Intellibuzz’s Expense Management is a comprehensive, partially automated & manual solution that processes, monitors and reports your entire communications networks with impressive and sustainable results.

By centralizing your spend into a single data repository, you are able to leverage the total size of your organization (and its telecom spend) in ongoing negotiations with vendors.