In the consultancy phase, Intellibuzz Transition & Transformation consultants engage with the key stakeholder and Operation Managers in the client team to identify opportunities for operational efficiency improvement. These opportunities are then analyzed and formalized in a work package with an approved business case comprising of a solution roadmap.
- Detailed pre-transition workshops
- Effective change management
- Robust transition governance
- Proactive behavior – Escalate issues early and to the right level
- Collaborative mindset
- Defined roles and responsibilities
- Expectation setting- Upfront define customer support requirement at each TG stage
- Customer support during ramp-up, training & pilot phase
Intellibuzz Project Management Framework
Each phase in Intellibuzz Telecom Expense Management Lifecycle has distinct deliverables:
· Standard Deliverables
- Include the actual Telecom Expense Management specific outputs
- Reports, Dashboards, Analysis, etc.
· Process Deliverables
- Governance Call
- Risk log, Error Log
- Priority Trackers
- Knowledge Management artefacts
Every deliverable is customised as per the requirement of our client..